Where do you ship?

We ship NZ wide, unfortunately as our product is perishable we are unable to deliver to Rural or Non-Urban addresses.

When can I expect to receive my order?

We dispatch orders Monday to Thursday. So if you place your order during the week you should receive it with in 2-3 working days.
Shipping time might vary depending on location, shipment method and other factors beyond our control.

*Please note that over sale or holiday periods where we may have a high number of orders there may be a small delay. Please know that our small but mighty team is working as hard as possible.

How much does shipping cost?

Free NZ Shipping on orders over $250
Orders over $100 will have a flat shipping rate of $12 per order!
Orders under $100 will have a shipping rate of $20
Orders under $50 will have a shipping rate of $30

You can select your preferred payment method at checkout.

• We accept secure payments via Credit Cards, Debit Cards & PayPal. 

Products arrive either in an insulated box. 

We use two different products, chilltainers and woolcool. Both work super well and can go in your curb-side recycling bins. 

When your product arrives we suggest keeping in the fridge what you will eat in the next few days and popping the rest in the freezer to enjoy at your leisure. 

Each cut of meat will be individually packaged in home compostable packaging for your convenience. Meat that has a bone (Merino rack etc) will be in plastic as the bone may pierce the compostable packaging. We are working on a solution with our supplier and hope to have all of our products in home compostable packaging Click here to find out more about our packaging.

Where possible all product is shipped fresh. 

We recommend that you store this product in the freezer and grab it out as you need. 

Unfortunately as we are shipping a perishable product we cannot be sure that our products will arrive to you in time using our Rural Delivery or Non Urban Courier option. The last thing we want is it to arrive to you spoiled. If you work in an urban area you could see if you could get it shipped there, or to a friend or family member? 

We will keep trying to come up with a solution but until then, if we do receive any orders to an RD address, we will have to get in touch with you and provide you with a refund. 

All of our meat is cut fresh and vacuum packed to keep the freshness locked in tight.

Please note that for some bone in product there can be an unpleasent smell when opening the bag. There is nothing to be worried about here all you need to do is remove the product from the bag, dispose of the bag and leave the meat to sit for 10 minutes and you will find the smell will disappear.

All orders will receive a tracking link with your shipment and updates as it travel to you. Please note these emails are activated when your order is collected from us by the courier, which is usually after 4pm.