Where do you ship?
We ship NZ wide, unfortunately as our product is perishable we are unable to deliver to Rural or Non-Urban addresses.
When can I expect to receive my order?
Order before 12pm Monday to Thursday and receive your order the next day.
Orders between 12pm Thursday to Sunday will be delivered on Tuesday.
Shipping time might vary depending on location, shipment method and other factors beyond our control.
How much does shipping cost?
Free NZ Shipping on orders over $250
Orders over $100 will have a flat shipping rate of $12 per order!
Orders under $100 will have a shipping rate of $20
Orders under $50 will have a shipping rate of $30
You can select your preferred payment method at checkout.
Products arrive either in an insulated box.
We use two different products, chilltainers and woolcool. Both work super well and can go in your curb-side recycling bins.
When your product arrives we suggest keeping in the fridge what you will eat in the next few days and popping the rest in the freezer to enjoy at your leisure.
Each cut of meat will be individually packaged in home compostable packaging for your convenience. Meat that has a bone (Merino rack etc) will be in plastic as the bone may pierce the compostable packaging. We are working on a solution with our supplier and hope to have all of our products in home compostable packaging Click here to find out more about our packaging.
Where possible all product is shipped fresh.
We recommend that you store this product in the freezer and grab it out as you need.
Unfortunately as we are shipping a perishable product we cannot be sure that our products will arrive to you in time using our Rural Delivery or Non Urban Courier option. The last thing we want is it to arrive to you spoiled. If you work in an urban area you could see if you could get it shipped there, or to a friend or family member?
We will keep trying to come up with a solution but until then, if we do receive any orders to an RD address, we will have to get in touch with you and provide you with a refund.